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Born in Managua City, Nicaragua. Studied a Computer Science Degree at the National University of Engineering of Nicaragua UNI (2016-2021). Currently residing in Orlando, Florida.
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Dynamic and results-oriented professional. With background in Computer Science, Graphic Design and Project Management. Tech enthusiast.
Contact MeBorn in Managua City, Nicaragua. Studied a Computer Science Degree at the National University of Engineering of Nicaragua UNI (2016-2021). Currently residing in Orlando, Florida.
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• Managed and tracked printing orders from initial request to final delivery.
• Reviewed and ensured design quality before sending files to production.
• Provided customer support via phone and email, resolving inquiries efficiently.
• Coordinated with vendors and production teams to ensure on-time deliveries.
• Maintained client records, order logs, and inventory for office operations.
• Assisted in creating marketing materials, business cards, and promotional graphics.
• Installed and tested server components (CPUs, RAM, RAID controllers, power supplies).
• Deployed Windows Server and Linux with proper configurations.
• Conducted performance benchmarking and stress tests to ensure system stability.
• Configured network settings, VLANs, and security policies for enterprise environments.
• Documented test results, troubleshooting steps, and provided feedback to IT teams.
• Developed and maintained responsive and user-friendly websites using HTML, CSS, JavaScript, and other web technologies.
• Collaborated with cross-functional teams to translate business requirements into effective web solutions.
• Conducted thorough testing and debugging to ensure high-performance, security, and compatibility across different browsers and devices.
• Stayed updated on industry trends and emerging technologies to implement the latest web development practices.
• Implemented content management systems (CMS) and e-commerce solutions based on client needs.
• Participated in code reviews, providing constructive feedback to enhance code quality and maintainability.
• Conceptualized and executed creative design solutions for a variety of projects, including marketing materials, social media graphics, and branding collateral.
• Collaborated with clients and cross-functional teams to understand design requirements and deliver visually compelling solutions that aligned with brand guidelines.
• Demonstrated proficiency in using industry-standard design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Maintained a keen eye for detail, ensuring consistency in design elements and delivering high-quality, pixel-perfect graphics.
• Stayed updated on design trends and emerging technologies to bring innovative and fresh ideas to design projects.
• Successfully managed multiple design projects simultaneously, meeting tight deadlines and exceeding client expectations.
• Acted as the frontline liaison between the company and customers, providing exceptional service through various channels, including phone, email, and live chat.
• Resolved customer inquiries, concerns, and issues promptly and professionally, ensuring a high level of customer satisfaction.
• Demonstrated effective communication skills to clearly convey product information, policies, and solutions to customers.
• Collaborated with cross-functional teams to address complex customer issues and ensure timely resolution.
• Utilized customer feedback to identify opportunities for improvement in products, services, or processes.
• Assisted in the development and implementation of customer service strategies to enhance the overall customer experience.
Web Development (HTML, CSS, JS), React.js, Node.js, PHP (Laravel), SQL (MySQL, SQL Server) Java, C#, Android.
Adobe Suite (Illustrator, Photoshop, InDesign, Premiere Pro, Lightroom), Corel Suite (CorelDraw, PhotoPaint), MS Powerpoint.
Proficiency using Adobe XD, Figma, Dreamweaver, Bootstrap Studio, WordPress, Pinegrow and Webflow
Logo creation, Video Editing, Visual Art Experience (Signs & Banners),
